Product Care Guides & General FAQs.


We want all of our customers to have the best possible experience from our products.

As such, we've made a quick little product care guide & FAQ to help you get the most out of your products. Please see below for our guide, if you have any questions please don't hesitate to contact us.
For all of our bath products containing any form of colourant: To avoid staining surfaces, please ensure that surfaces are completely free of soap scum prior to use.
This may include, but is not limited to, bath bombs, bubble scoops, bubble bars, bath salts, bath soaks and other related products.
Cold Processed Artisan Soaps Information and Care Guide
Cold Processed (CP) Artisan Soap is different than store bought soap. Store bought soaps generally have the glycerine (a by-product of the saponification process) removed from them as it is valuable and is generally used in more expensive products such as moisturisers and creams.  Hand Crafted CP Artisan Soaps do not have this by-product removed and as such is usually much better for the skin than soaps that have been through this removal process.
Glycerine is a by-product of the saponifcation process that helps to form a protective barrier over the skin. As glycerine is a humectant, it draws in moisture from the air and effectively assists to moisturise the skin.
As glycerine attracts moisture; it is important to remember to leave your soap in an area to dry after use. Ensure that you leave your soap on a soap dish (or something similar) that has allows for adequate drainage. If you allow your soap to dry out, as opposed to leaving it on a hard surface or in a puddle of water, it will last much longer. If you leave your soap in a puddle of water it may turn soft and mushy as the glycerine draws in the surrounding moisture.
CP Artisan Soaps tend to get better as they age - the older they are, the harder they are and the longer they last. In saying this some soaps may discolour and lose their scent if left too long after production. I still have soaps on my shelf from 3 years ago that smell better than the day they were made! It all depends on the fragrance utilised in the soap and it's retention factor.
******* Please note that this page is still being constructed. If you have any questions please don't hesitate to contact us. We love to hear from you! *******